AJAX Quality Management

Make every quality decision traceable to the product and work.

AJAX QMS connects audits, inspections, measurements, samples, grading, photos, holds, releases, claims, corrective actions, and reporting directly to the pallet, lot, item, order, grower, supplier, customer, facility, and shipment involved.

Quality Execution

Record the condition, evidence, decision, and next action in one quality record.

AJAX QMS replaces disconnected notes, spreadsheets, image folders, email approvals, and verbal release decisions with device-friendly quality workflows tied to the operational object that caused the inspection.

Audits and Inspections

Use repeatable templates and controlled questions.

Define checks, tolerances, measurements, required photos, pass-or-fail rules, comments, scoring, signatures, and item-specific questions.

Sampling

Record what was checked and how much.

Capture sample size, pallet, SSCC, lot, item, supplier, grower, order, date, user, location, and inspection method.

Grading and Specification

Turn observed condition into a controlled result.

Record grade, defect, colour, size, maturity, temperature, condition, specification, acceptance, and pricing or settlement impact.

Photo Evidence

Keep images with the inspection and affected product.

Capture product condition, packaging, labels, damage, defects, temperature, documents, corrective action, and release evidence.

Holds

Restrict questionable product without losing visibility.

Place an affected pallet, lot, quantity, item, bin, receipt, production output, shipment, or load into controlled quality status.

Release and Disposition

Record what may happen next.

Release, reject, downgrade, rework, repack, return, destroy, donate, divert, or escalate with reason, approval, user, and timestamp history.

Claims

Connect evidence to supplier or customer follow-up.

Preserve inspection details, photos, quantities, costs, deductions, credits, communications, responsibility, and claim status.

Corrective and Preventive Action

Turn repeated failures into controlled work.

Assign owners, due dates, containment, root-cause notes, corrective action, preventive action, verification, approval, and closure evidence.

Quality Workflow

One controlled path from inspection trigger to final outcome.

The same item, lot, SSCC, supplier, grower, order, shipment, location, user, template, evidence, and disposition can remain connected through the complete quality lifecycle.

Step 1 Trigger

Start an audit from receiving, production, movement, shipment, complaint, schedule, risk rule, or manual request.

Step 2 Inspect

Complete checks, measurements, photos, comments, sampling, grading, signatures, and required evidence.

Step 3 Control

Apply hold, warning, restricted use, rework, quarantine, or another configured status to affected product or work.

Step 4 Decide

Approve release, rejection, downgrade, repack, return, diversion, claim, or corrective action.

Step 5 Act

Perform the approved disposition, update availability, notify affected teams, and preserve completion evidence.

Step 6 Report

Preserve the result, evidence, user, decision, cost, source record, approvals, and final outcome.

Configurable Quality Control

Apply different quality rules by product, source, customer, process, facility, and risk.

Quality requirements vary across suppliers, growers, customers, items, lots, facilities, seasons, production stages, and transportation conditions. AJAX QMS supports that variation without forcing every audit into one form.

Receiving Quality

Inspect inbound product before it disappears into stock.

Connect supplier, grower, purchase, transfer, lot, pallet, quantity, temperature, packaging, grade, and receiving condition.

In-Process Quality

Inspect transformation while work is still active.

Record production, assembly, repack, packout, regrade, sanitation, equipment, process, and operational checks.

Pre-Shipment Quality

Confirm requirements before loading.

Validate lot, grade, condition, packaging, shelf-life, temperature, labels, customer rules, certificates, and release status.

Rules by Quality Context

Configure templates, tolerances, evidence, approvals, frequencies, and dispositions around the applicable risk.

Context Quality-Control Options
Item and Lot Use product-specific checks, tolerances, shelf-life, grade, defect, packaging, sampling, and release rules.
Supplier or Grower Increase inspection frequency or evidence based on source, season, contract, performance, or risk.
Customer Enforce customer-specific grade, temperature, shelf-life, label, photo, certificate, or acceptance requirements.
Facility and Process Apply different templates at receiving, storage, production, repack, staging, loading, and shipment.
Exception Route failed, incomplete, overdue, out-of-tolerance, missing-evidence, or high-risk audits into review.
Inspection Evidence and Release Control

Preserve the evidence behind every quality decision.

Measurements, photos, comments, source records, holds, approvals, corrective actions, and final disposition remain connected instead of being scattered across folders and email.

AJAX QMS audit, measurement, and photo evidence workflow Inspection Evidence

Record the complete inspection context.

Record measurements, grades, defects, comments, photos, user, time, pallet, lot, source document, and product condition in one quality record.

AJAX QMS hold, review, disposition, and release workflow Hold and Release Control

Restrict, review, decide, and return approved inventory.

Restrict affected product, route the decision to the correct authority, record disposition, and return approved inventory to controlled availability.

Connected Operations

Quality becomes more valuable when warehouse, logistics, grower, finance, and profitability share the same evidence.

A quality decision may affect inventory availability, customer fulfillment, grower settlement, carrier claims, packout, product cost, and sales-order profitability.

WMS Keep quality status connected to inventory.

Pallets, SSCCs, lots, bins, movements, picking, staging, availability, and shipment work can reflect holds and release decisions.

View WMS
Logistics Preserve cold-chain and shipment evidence.

Trailer condition, temperature, load inspection, shipment hold, damage, rejection, shortage, claim, and delivery proof can remain connected.

View Logistics
Grower Management Connect grade and quality to settlement.

Grower, contract, field, receipt, packout, grade, deduction, claim, pricing, inventory, and settlement impact can share the same evidence.

View Grower Management
Profitability Turn quality activity into cost-to-serve insight.

Audit labour, photos, rejection, shrink, rework, claims, downgrade, repack, and loss can help explain item, customer, grower, and sales-order profitability.

View Profitability
Business Central Connection

Keep Business Central as the financial system of record while AJAX OES manages quality execution.

AJAX QMS gives inspectors, warehouse users, and supervisors the operational workflow required to collect evidence and control product while authorized users retain responsibility for financial, inventory, return, claim, and posting results.

Quality Execution

Complete audits and control product in AJAX OES.

Capture evidence on scanners, phones, tablets, laptops, and desktop browsers. Authorized quality users control holds, releases, dispositions, claims, and corrective actions.

Item and Tracking Data

Use governed inventory definitions.

Items, variants, lots, serials, expiration, units of measure, locations, bins, and availability remain connected.

Source Documents

Connect quality activity to operational work.

Purchases, sales, transfers, returns, production, assembly, receipts, shipments, and warehouse work remain connected.

Commercial References

Preserve the affected business relationship.

Vendors, customers, growers, dimensions, claims, credits, deductions, return reasons, and financial references remain available.

Posting-Ready Results

Prepare reviewed financial and inventory outcomes.

Reviewed inventory changes, returns, write-offs, reclassification, claims, and selected financial outcomes can be prepared for posting.

Reporting and Future Automation

Turn inspection history into supplier, product, customer, grower, and process insight.

Structured quality history makes trends, evidence, and repeated failures easier to review without disconnecting the result from the source product and work.

Trend Reporting See where defects, claims, and holds originate.

Analyze by item, lot, supplier, grower, customer, facility, process, inspector, reason, grade, defect, season, and disposition.

Compliance Evidence Make quality history easier to retrieve.

Preserve templates, completed checks, photos, measurements, approvals, release history, corrective action, and source transaction references.

Image-Assisted Review Prepare consistent evidence for future recommendations.

Structured results and labeled photos may support future image-assisted recommendations, subject to validation, customer approval, and qualified human review.

Transparent Usage

Estimate quality usage using completed audits and captured photos.

AJAX QMS pricing separates the recurring application fee from measurable operational usage so the customer can estimate quality cost alongside warehouse, logistics, and sales-order activity.

Completed Audits

Count completed quality records.

Each completed audit or inspection is an operational transaction used by the public pricing estimator.

Captured Photos

Count the evidence attached to quality work.

Each photo captured through the quality workflow is a measurable usage transaction.

Photo Retention

Keep the current public storage description visible.

The current public pricing description includes up to one year of storage for QMS photos. Final retention, archival, export, deletion, and storage requirements depend on customer policy, configuration, legal obligations, and applicable service terms.

Executive Value

Protect customers and usable inventory without turning quality into a disconnected bottleneck.

Fewer Quality Disputes

Keep the decision and evidence together.

Photos, measurements, answers, lot detail, user actions, time, source records, and disposition remain connected.

Less Product Loss

Hold only what requires control.

Pallet-, lot-, and quantity-level status can keep acceptable inventory visible while questionable product is reviewed.

Better Source Insight

Use recurring evidence to improve commercial decisions.

Compare source quality, claims, defects, grades, deductions, rework, packout, and settlement impact.

Faster Release Decisions

Give the decision-maker the complete record.

Required evidence, affected inventory, history, prior results, and approval authority can appear in one context.

Better Cost-to-Serve Insight

Connect quality effort to the customer and order.

Audits, photos, rework, claims, holds, repack, and losses can support item-level and sales-order profitability.

Better Department Communication

Give teams the same evidence and decision history.

Shared records reduce repeated explanations, disconnected folders, and conflicting versions of the result.

Start with connected quality execution.

Estimate AJAX OES pricing, create a tenant, and begin guided setup without waiting for a consultation.

Qualified Human Control

AJAX QMS is designed to support customer quality, traceability, audit, evidence, hold, release, claim, and corrective-action workflows. It does not automatically establish regulatory compliance or replace qualified human inspection and approval.

Final availability, scope, retention, and results depend on enabled applications, customer specifications, policies, device permissions, data quality, Business Central configuration, integrations, validation, legal requirements, and implementation.